Help centre
How it works, including what it doesn't do.
14 articles on bookings, crew, shoot days, galleries and pay. Where there is a limit, we say so. You should not have to find it by surprise.
Getting started
Set up your studio and bring your team in.
Clients and bookings
People asking about a shoot, quotes, contracts, invoices and the client page.
- From a first message to a booked shootSomeone asks about a shoot on your page, or you add them by hand. Their name lands on your list and moves through…
- Send an invoice and take paymentYou can send an invoice in full or split it into part payments with their own due dates. Clients pay online once…
- How clients get in, and what they can seeEach client gets a private link to their own page. A six-digit code is sent to their email to open it. That page…
Crew and shoot days
Filling a shoot with crew, clocking in, and the call sheet.
- Fill a shoot with crewWhen you confirm a booking, bckendIQ works out what the shoot needs and makes the crew slots for you. That means…
- Record who really worked the shootCrew clock in and out for each session on the shoot day. For each person, the app keeps the planned hours next to…
- How crew get the call sheetEach shoot has a call sheet. It is built from the answers your client gave in their form. That means where, when…
Galleries and delivery
Uploading photos, clients picking and saying yes, and downloads.
Crew pay
How the app works out what each person is owed, locks it, and marks it paid.
Your staff
Weekly score sheets, reviews and 1-on-1s.
Can't find it? Email us. We answer every one, usually within a business day.
admin@bckendiq.com